FAQs
How to book?+
You can book directly on this website or through our social media pages.
Do we need to make a downpayment to confirm our booking?+
We require a 50% downpayment to confirm your reservations. While we can pencil book you, the reservation will only be final upon downpayment and confirmation on our end.
What are your modes of payment?+
Online, scan one of our InstaPay QR codes with any banking or e-wallet app, pay, and upload a screenshot of your receipt. On-site at reception we accept cash, QR, bank transfer, e-wallets, Maya, and debit and credit cards.
Where are you located?+
We are located at 0169 Janssen Heights, Dampas, Tagbilaran City. Landmark: Across Maxim Townhomes.
Can we walk-in?+
For our overnight and exclusive package guests, yes we do accept walk-ins. Villas will be subject to availability. Our check-in time starts from 2:00 PM onwards and our check-out time is at 12:00 NN. Day use starts at 10 AM at the earliest, or after the 12 NN check-out if the villa had overnight guests the night before; timings are flexible and extendable, so please check availability with us.
What are your timings?+
For our overnight guests, our check-in time is 2 PM onwards and our check-out time is 12 NN. Day use starts at 10 AM at the earliest (or from 12 NN if the villa had overnight guests the day before), and is usually flexible and extendable (extra hours are ₱500 per hour).
Do you have corkage fees?+
We do not have any charges for food brought or bought from outside. We do have corkage for drinks: ₱300.00 per case and ₱150.00 per bottle. You can purchase drinks (alcoholic and non-alcoholic) from our minimart. Water is provided.
Are children free of charge?+
Children eight (8) and below are still considered free of charge. Our normal rate of ₱500.00 per head will apply to kids ages nine (9) and up. For our day-use guests, children ages nine (9) and above are counted as heads, and ₱500.00 per additional head applies beyond the first 2, up to 5 guests per villa.
What are the charges for damaged items?+
Guests are charged for any damage inside the premises. The replacement rates are listed on our Rates page, for example ₱20,000 for a mattress, ₱40,000 for the projector and ₱300 for a glass.
Are pets allowed?+
To ensure comfort for all our guests, we do not allow pets inside or around the villa premises.
Are visitors of overnight guests free of charge?+
Visitors of our overnight guests are free to enter and stay until 12 MN, our regular charges of ₱500.00 per head will apply afterwards. Please inform us beforehand if you have any visitors.
Do you have a restaurant?+
Our in-house food service is available for all our guests. Kitchen closing time is at 10:00 PM.
Do you have a kitchen inside the villa?+
While all our villas DO NOT have a kitchen, we have an in-house room food service available for all our guests.
Do you have a microwave and refrigerator inside the villa?+
At the moment microwaves and refrigerators are NOT available inside ALL of our villas.
Do all villas have a private pool? How deep is each pool?+
Yes, all our villas have their own private pools and each pool is around 4.5 ft–5 ft deep.
Is a breakfast buffet available?+
Breakfast is typically served plated per villa. For our overnight exclusive package guests, please check with us first for availability.
What is the maximum number of heads that can be accommodated by the property?+
Our property can sleep up to eighteen (18) overnight guests in total while our grounds can accommodate up to forty (40) persons.
Do you offer catering services?+
For more info on our catering services, please contact us directly.
What other services do you offer?+
For other and custom requests, message or call us directly through any of our channels.